Facility programs for large format retail.
Big roofs, big car parks and big floors: the maintenance and upgrades that repeat across a large format estate.
Nextage runs facility programs for large format retailers across Australia: car park and external works, roofs and box gutters, flooring, lighting, air conditioning, ramps and bollards. One standard across the estate, priced per site and delivered in every state.
What comes up
The work that repeats in large format retail.
Built for loading at the kerb
In NSW planning a large format store is usually specialised retail premises: goods that need a large display area, or direct vehicle access so customers can load after purchase. Pick up zones and car park edges carry cars right up to the building, which is where bollards and line marking earn their keep.
Read moreCustomer car parks
Bays, aisles and wheel stops are set by AS/NZS 2890.1. Wheel stops sit between 90 mm and 100 mm high. Surveying every car park against the standard turns line marking into a ranked program.
Read moreBox gutters on large roofs
A box gutter needs a fall of at least 1:200 to its outlets under AS/NZS 3500.3. Cleaning is commonly twice a year, and quarterly where trees overhang the roof.
Read moreFloors that get wet
Entries and trolley routes are where slips happen. Slip resistance is rated P0 to P5 under AS 4586, and an existing floor is tested on site to AS 4663.
Read moreLighting and air conditioning over a big floor
LED upgrades are installed by licensed electricians after hours. Air conditioning in long trading hours is commonly serviced about every six months.
Read moreSources, checked 24 Sep 2026: NSW Standard Instrument (Local Environmental Plans), Dictionary: specialised retail premises
On file. Car park and external works at more than 200 sites across our clients, set as one standard, staged by site and reported per site. See it
Services
What we run for large format retail.
Storefront protection & bollards
Vehicle impact protection for shopfronts, entries and pedestrian edges. Specified once, audited, then staged across the fleet.
Read more
Car park & external works
Line marking, pedestrian safety treatments, access and related car park packages, scoped and staged like every other Nextage pack.
Read more
Commercial flooring
Vinyl, tile, epoxy and entry matting, replaced or repaired across the fleet, including trip hazard and slip risk fixes.
Read more
Commercial air conditioning & HVAC maintenance
Scheduled servicing, breakdown repairs and replacement programs for store air conditioning, by licensed technicians, recorded per unit.
Read more
Commercial switchboard upgrades
Old boards, missing RCDs and no room for new load, assessed across the fleet and upgraded by licensed electricians to one standard.
Read more
Pressure cleaning & exterior washing
High pressure cleaning of shopfronts, footpaths, trolley bays, car parks, loading docks and building exteriors, with wash water managed where the rules require.
Read more
LED lighting upgrades
Sales floor, back of house, signage and car park lighting moved to LED across the fleet, to one fitting and colour standard.
Read more
Commercial roofing & gutters
Roof inspections, leak repairs, gutter and downpipe cleaning and roof safety access across store fleets, by height safety trained crews.
Read more
Commercial signage installation & maintenance
Pylon, fascia, illuminated, wayfinding and safety signage, installed, repaired and relamped across the fleet.
Read more
Commercial painting & graffiti removal
Store repaint programs to the brand colour specification, and graffiti removal and protective coatings for shopfronts and car park walls.
Read more
Commercial pest control
Scheduled pest management, callouts, bird and rodent control across store fleets, by licensed pest technicians with a service record per site.
Read more
Click and collect ramps
Custom vehicle and accessibility ramps for drive up and click and collect doors. Measured on site, made to the door, installed and photographed.
Read more
Reactive & preventative maintenance
Reactive call outs, make safe, planned preventative maintenance and general repairs across the store fleet, through one accountable team.
Read moreFAQ
About large format retail programs
What does a large format maintenance program usually cover?
The plant and surfaces that are expensive to lose: roofs and box gutters, air conditioning, the car park and entries, lighting and floors. The schedule is set per site, not per brand.
What counts as large format retail in NSW?
In the Standard Instrument it is specialised retail premises: the sale, hire or display of goods that need a large area for handling, display or storage, or direct vehicle access for loading after purchase. Food and clothing do not count unless they are ancillary.
How often should box gutters on a large roof be cleaned?
Commonly twice a year, and quarterly under trees or on dusty sites. No Australian standard sets the interval.
Guides
Worth reading first
Car park & external
Car park bay sizes and wheel stops under AS/NZS 2890.1
Shopping centre bay widths, aisle widths and wheel stop heights under AS/NZS 2890.1, and what drives the cost of remarking a fleet of car parks.
Read the guide
Flooring
What slip resistance rating does a retail floor need? P ratings explained
What the P0 to P5 slip ratings mean, what the NCC requires for stairs and ramps, and which store areas need the highest wet rating.
Read the guideRoofing & gutters
How often do commercial gutters and box gutters need cleaning?
How often commercial gutters need clearing, what AS/NZS 3500.3 requires of a box gutter, and why a blocked box gutter floods the shop rather than the wall.
Read the guide
Facilities maintenance
Retail store maintenance checklist: what to check, how often, and what is actually required
What to check in a store, how often, and which intervals are law rather than practice: air conditioning, gutters, pest control, cleaning, electrical, floors.
Read the guideStart with one site.
Prove the pack, then call off the rest.