Air conditioning maintenance that is the same at every store.
Scheduled servicing, breakdown repairs and replacement programs for store air conditioning, by licensed technicians, recorded per unit.
Commercial air conditioning and HVAC maintenance keeps the heating, cooling and ventilation in a store running through scheduled servicing, breakdown repairs and planned replacement. Nextage runs it across Australian retail fleets with licensed refrigeration and air conditioning technicians doing the work, one service standard for every unit, and a record per unit that shows what was done and what is failing.
The problem
- Every store has a different air conditioning contractor and a different idea of what a service includes.
- Units fail on the hottest trading day because nobody tracked their age or condition.
- Replacement is funded unit by unit in a panic instead of planned across the fleet.
What's included
- Asset register per store: unit type, age, condition and location
- Scheduled servicing to one written checklist: filters, coils, drains, refrigerant checks, controls
- Breakdown attendance and repairs, logged from report to close out
- Work by technicians holding the required refrigerant handling licence
- Replacement planning ranked by condition and cost, staged across capital cycles
- Service record and photos per unit
Public liability insurance: $20 million.
Program shape
How the work runs
Same order every time. The order is what makes site 40 match site 1.
Register the units
Every unit at every store, recorded the same way.
Set the service standard
One checklist and frequency per unit type, written down.
Service and repair
Licensed technicians, after hours where trading needs it.
Track condition
A running history per unit, so failing units are visible early.
Plan replacement
Worst units first, priced per site, staged to capital.
A good fit
- Retail fleets with split systems, packaged units or rooftop plant across many sites
- Groups with no single record of what air conditioning they own
- Owners who want replacement planned rather than forced
Not a fit
- Central plant in a shopping centre that the landlord maintains
- Mechanical services design for new buildings
- Cooling tower water treatment programs
Photos
Rooftop condensers and the service sheet
A technician logging a service at the condenser units, and the sheet we fill in for every unit: filters, coils, drain line, refrigerant pressures and electrical connections. The sheet shown is an example.
FAQ
About commercial air conditioning & HVAC maintenance
How often should commercial air conditioning be serviced?
It depends on the unit, the hours it runs and the environment. Most commercial systems are serviced on a set schedule through the year, and busy or dusty sites more often. The schedule is set per unit type and written down.
Who works on the refrigerant side of the system?
Technicians who hold the refrigerant handling licence required in Australia. Nextage manages the program and the records; the licensed work is done by licensed people.
Can you take over air conditioning another contractor has been maintaining?
Yes. The first step is registering every unit and its condition, so the history starts from a known point.
Related
Often runs alongside
Reactive & preventative maintenance
Reactive call outs, make safe, planned preventative maintenance and general repairs across the store fleet, through one accountable team.
Read moreRefrigeration & door energy efficiency
Aerofoil blades on refrigeration cabinets and air curtains at cool room and entry doors. Measured on site before capital is committed, then staged across the estate.
Read more
Air conditioning
How often should commercial air conditioning be serviced?
Commercial air conditioning is commonly serviced every six months, filters more often. What a service checks, and who is licensed to do refrigerant work.
Read the guideStart with one site.
We'll measure, price it, and show you the pack.