Commercial flooring for retail stores, replaced and repaired to one specification.
Vinyl, tile, epoxy and entry matting, replaced or repaired across the fleet, including trip hazard and slip risk fixes.

- P0 to P5
- Wet slip rating scale, AS 4586:2013
- 3 mm
- Most a vertical edge may stand up on an accessible path, AS 1428.1:2021
Commercial flooring work covers replacing, repairing and upgrading the floors in a store: vinyl, tiles, epoxy and polished concrete, entry matting, and fixing trip and slip hazards. Nextage runs flooring across Australian retail fleets to one product and finish specification, priced per site and installed after hours so the store keeps trading. Delivered in every state and territory.
At a glance
- Rating scale
- P0 to P5, from the wet pendulum test in AS 4586:2013
- Regulated by the NCC
- Stairs, landings and ramps (Table D3D15)
- Everywhere else
- Guidance in SA HB 198, plus your duty of care
- New floor
- Specify and test the product to AS 4586
- Existing floor
- Test it on site to AS 4663
Sources and detail: What slip resistance rating does a retail floor need? P ratings explained
The problem
- Cracked tiles and lifting vinyl become trip hazards long before anyone funds a new floor.
- Each store gets a different floor, so the brand looks different from door to door.
- Flooring work is scheduled around trading, and trading never stops.
What's included
- Floor condition survey with photos and measured areas
- One product, colour and finish specification for the fleet
- Repairs to trip hazards, cracked tiles and lifting edges
- Replacement in vinyl, tile, carpet tile, epoxy or polished concrete
- Entry matting sized to the doorway
- After hours installation in sections, with a photo report per site
Public liability insurance: $20 million.
Program shape
How the work runs
Same order every time. The order is what makes site 40 match site 1.
Each site closes with a completion report: photos before and after, the work performed, and the handover detail. How a national program runs
Survey
Measure the areas and record the condition, store by store.
Fix the hazards first
Trip and slip risks are made safe before the big work is funded.
Lock the specification
Product, colour and finish chosen once.
Price per site
Stage the replacement across capital cycles.
Install after hours
In sections, so the floor is open again for trading.
Standards
What a store floor is checked against
The figures behind the survey and the specification, by what is being checked.
| Check | Standard | What it sets |
|---|---|---|
| Level change at a join, threshold or lifted edge | AS 1428.1 | Designed flush. Built within 3 mm at a vertical edge, or 5 mm where the edge is bevelled or rounded |
| Moisture in the slab before vinyl goes down | AS 1884:2021 | Relative humidity probes set into the concrete, to ASTM F2170, read after 24 hours. It is the only test the standard accepts |
| Fixing ceramic, porcelain and stone tiles | AS 3958:2023 | Preparation, bonding and grouting, and the spacing of movement joints |
| Slip resistance of a new floor product | AS 4586 | Class P0 to P5 from the wet pendulum test |
| Slip resistance of a floor already down | AS 4663 | Tested on site, because wear and cleaning change the grip |
| Stairs, landings and ramps | NCC Table D3D15 | P3 dry and P4 wet. P4 dry and P5 wet on a ramp steeper than 1:14 |
The AS 1428.1 figure applies on an accessible path of travel. Recommended slip ratings for the rest of the store are in SA HB 198 and are read from the current edition when the floor is specified.
A good fit
- Retail fleets with ageing floors and repeat trip hazards
- Refresh programs that need a consistent floor finish
- Stores that cannot close for flooring work
Not a fit
- Residential flooring
- Structural slab repairs
- Decorative or bespoke feature floors
Run for: Liquor · Large format retail · Convenience and fuel · Shopping centres
Photos
One aisle, old floor and new
Stained, patched concrete in a convenience store aisle, then the same aisle on the new floor. We replace floors in sections after close so the store keeps trading.


FAQ
About commercial flooring
What slip rating does a store floor need?
The NCC regulates stairs, landings and ramps (Table D3D15). Everywhere else the guidance is SA HB 198 plus your duty of care. A new floor is specified and tested to AS 4586; an existing floor is tested on site to AS 4663.
Can a store floor be replaced without closing?
Usually. The work is done after hours and in sections, so each area is ready before trading starts.
What floor suits a busy retail store?
It depends on traffic, trolleys, cleaning and wet areas. Commercial vinyl, porcelain tile, epoxy and polished concrete are common choices, and the slip resistance should suit where the floor is.
Do you lay carpet tiles?
Yes. Carpet and carpet tiles can be included where a store has them, to the same fleet specification as the hard floors.
Do you fix a single trip hazard?
Yes, as part of a fleet program or maintenance. Hazards are made safe first, before replacement is planned.
How high does a lifted edge have to be to matter?
A useful benchmark is AS 1428.1. On an accessible path it allows a level change of no more than 3 mm at a vertical edge, or 5 mm where the edge is bevelled or rounded. A cracked tile or lifting vinyl edge standing above that goes on the hazard list.
What is checked before vinyl goes over an old slab?
Moisture in the concrete. AS 1884:2021 has the slab tested with relative humidity probes set into it, to ASTM F2170, and read after 24 hours. It is the only moisture test the standard accepts.
Related
Often runs alongside

Commercial painting & graffiti removal
Store repaint programs to the brand colour specification, and graffiti removal and protective coatings for shopfronts and car park walls.
Read more
Reactive & preventative maintenance
Reactive call outs, make safe, planned preventative maintenance and general repairs across the store fleet, through one accountable team.
Read more
Flooring
What slip resistance rating does a retail floor need? P ratings explained
What the P0 to P5 slip ratings mean, what the NCC requires for stairs and ramps, and which store areas need the highest wet rating.
Read the guideTrip and slip hazards on the floor?
Tell us the stores. We'll survey the floors and fix the hazards first.
